I-Link Field Service Solutions integrate wireless wide-area network (WAN)-enabled handheld devices like Palm or Pocket PC with custom software applications built in-house, allowing you to provide faster response times, increase the number of service calls and reduce travel costs. By capturing, synchronizing and managing information between your wireless handheld device and your remote database, I-Link Field Service Solutions streamline the way work is performed so your technicians are able to work faster; track and bill all labor, parts and materials used; more effectively meet contractual obligations; and up-sell customers on the fly.